1. Pharmacy Services

We provide online health, wellness, and pharmacy products including over-the-counter medications, herbal care, vitamins, and general health guidance. All our services adhere strictly to the applicable healthcare laws and regulations governing pharmacy practices in the United Arab Emirates.

2. Prescription & Product Requirements

• Prescription Dispensing: Prescription medications are dispensed only upon receiving a valid, legal prescription issued by a licensed UAE healthcare professional.
• Verification: We reserve the right to verify prescription details with the prescribing doctor before dispatching any medication.
• User Responsibility: You are responsible for providing accurate and complete medical information.

3. Professional Guidance & Personal Data

Our pharmacists are available to provide counseling regarding medication usage, potential side effects, and interactions. To offer precise advice, we may require access to relevant personal health information, which is handled in strict compliance with our Privacy Policy.

4. Accuracy of Information & User Accounts

By using our website, you agree to provide authentic, accurate, and up-to-date personal and shipping details. Misrepresentation of identity or providing incorrect addresses may result in order delays or account suspension.

5. Compliance with Laws & Limitation of Liability

• Legal Compliance: You agree to use our platform and services strictly in compliance with all local UAE regulations regarding medical supplies.
• Product Usage: While we ensure 100% authentic products, Pharmacy DXB is not liable for adverse reactions resulting from misuse or unguided consumption of products. Always consult a healthcare professional.
• Information Accuracy: We strive for maximum accuracy across product details, but do not warrant that all descriptions or prices are completely error-free.

6. Termination & Governing Law

• Governing Law: These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates (Emirate of Dubai).
• Termination Rights: We reserve the right to suspend or terminate service access without prior notice if fraudulent activity, unlawful conduct, or violation of these terms occurs.
• Changes to Terms: Pharmacy DXB reserves the right to update these terms at any time. Continued use of our site implies acceptance of the revised terms.